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March 05, 2009

Best & Worst Practices of Doing - Part One

By the time you get to Doing, you have already decided what you are going to Do. Now it's a choice of which you are choosing to Do.

Best practices: Making balanced, trusted, intuitive choices about which to do
Worst practices: Driven by latest & loudest and emergency scanning

The Three-Fold Nature of Work - How to spend your time and energy:

- Doing Pre-Defined Work - picking from your existing work on lists and calendar
- Doing Work as it Appears - choosing to act on what shows up (Doing an email, rather than processing an email)
- Defining Work - processing your Inboxes (most people need at least an hour a day just for processing)

There is a unique balance for each of these 3 that will be different for every person. We all need time in each. For example, someone in a client-facing role would naturally need to be ready to "Work as it Appears." A project manager might need to spend more time doing "Pre-defined Work" to keep the project moving forward. It's a balance.

Universally, I can tell you that the majority of people we work with spend far more time Doing Work as it Appears than they think they should (latest & loudest), and not nearly enough time Defining Work as they know they should (hence, bloated Inboxes and feeling buried.)

Next up, I'll talk about Criteria for Choosing.

Posted by Kelly at March 5, 2009 10:54 AM

Comments

Posted by: Jonathan at March 11, 2009 07:08 PM