If you need to cancel your registration for a seminar and wish to receive a refund, we require seven (7) days notice prior to the event. We will process a refund to your credit card, less a $100 per person processing fee. If your cancellation is made less than seven (7) days before the event, we are happy to move your registration to any future David Allen Company seminar, or you can have someone attend the seminar in your place. There is no fee for this change or substitution. We regret that we cannot provide a refund if your cancellation is made less than the seven (7) days before the seminar. If you are unable to attend the day of a seminar, we require that you contact us within fourteen (14) days following the seminar to receive a credit toward a future seminar. Please note, this credit toward a future seminar is good for 1 year following the original seminar date. Please contact our office to let us know how you would like to proceed. If you have questions or need more information, please contact firstname.lastname@example.org or 805-646-8432.