View Full Version : Tungsten T5
chrissie10027
09-04-2006, 09:27 PM
I have had my Tungsten T5 for less than a year, but it has recently become unresponsive to powering on/off. I will try to turn it on (using the main power switch or any other button), and it is totally unresponsive. Hours later, I hear it beep, and when I go to check on it, only to find that it is now turned on. What is going on??
TesTeq
09-04-2006, 10:20 PM
Did you try the hard reset (backup your info first)?
MarkEmmett
09-04-2006, 10:59 PM
When I had this power problem, it was because of some program I had installed. Sadly, I can't tell you which one, but when I deleted several recently, voila, power button works again!
There is a little software program called OffStroke that may be helpful.
[Oh, and my machine is a TX.]
ReBuild
09-05-2006, 08:25 AM
Rather than a hard reset you should do a SOFT RESET ... that will retain all you information (though it is good practice to back up first). Also look at a cradle reset ... place the unit in it's cradle and then reset the unit ... Palm indicates this method resets the recharge circuits in the unit.
From there, I recommend going to the Palm support site:
www.palm.com/us/support/tungstent5/
Good information that is likely to address you're problem directly.