What should/shouldn't go in "Waiting For"
I manage technical projects in a client facing role. Projects typically have quick turnaround times and my email velocity is pretty crazy (like a lot of people). Virtually every email I receive requires a delegation to either the client or to our technical team.
I often wonder what should get put in my "Waiting For" folder because given the velocity of communication I'm not sure it is efficient to constantly keep up with a folder that is constantly in need of updating. There have, however, been times when things have fallen through the cracks that a folder like this might have prevented.
Any practical advice on how to manage this folder and what should/shouldn't go in it? I'm using Omnifocus if there are any specific tips to help using that tool.
Road tested tip/suggestion
I am also in a heavy-fire email environment where my sent messages tend to be a huge waiting for queue. Here's something that works for me:
When forwarding things that have to go out to others via email change the subject line.
For example: incoming message says Subject: Error
Hit forward and change subject to [projectname] User error on screen X, step 3 of checkout [wf]
Include one line at top of message body that tells other person what I need, especially if it's not just *fix this*.
Now, you can either subject search for [projectname] and [wf] to find things and do a quick scan as part of your review process, or you can write a rule to move all those sent messages to a WF folder that you can then review.
Depending on your email client, you may be able to create a smart folder to keep this from being overwhelming. For example, I have one that pulls all sent messages within last 7 days with [wf] as the tag into a single view. This lets me run through it as a WF tickler in my weekly review and fire off notes where needed to move things along. Caveat... you have to do a weekly review to stay on top of this.
If you have 9.9GHz dual-core paper with 1TB of RAM.
If you have 9.9GHz dual-core paper with 1TB of RAM. :-)
Originally Posted by J.D. Iles