Forced to use an utterly un-GTD tool at work.
I'm a systems administrator and our company uses Autotask to manage just about everything. The problem is, it's structured to be the antithesis of GTD. But I must use this for my job. There's no way to track and document the work I do otherwise. I feel trapped!
I have a great tool (ActiveInbox) for managing my GTD workflow, but I'd have to duplicate everything there in Autotask, which is horribly inefficient. I've tried what I can to mold Autotask to GTD, but it is fundamentally un-GTD, takes 19 clicks to get to anything, and expects minute non-task related details just to add a simple task.
What would any of you recommend for someone in my situation?
Without knowing what Autotask is (and it does sound painful)...
I would suggest keeping your own GTD system completely separate from Autotask. Keep actions and projects that you are responsible for and that aren't tracked elsewhere (no duplication please!). You may have an Area of Focus of Autotask Entry/Upkeep or something. Or perhaps you'd have separate tasks or schedule a specific time for entry...
I'm not sure what Autotask is but I would tend to block it as a separate "thing" within your GTD system and only tasks/projects that fall outside of its use would end up on your lists. e.g., A project: "I've successfully convinced my company to stop using Autotask." :mrgreen: Or more usefully, your continuous development/educational activities (Send in conference registration) or administration (Prepare expence claim) or personnel stuff (Request tax form from HR) or whatever else you do that is not tracked by the other system.
Have a project "find another job"
I can see that simply quitting your job might not be a good idea, but there is some truth in what was said. If you really are not able to change or influence that system in any way that works for you, and you can not live with it, then you might want to consider a change of environment.
So, in your own system you might want to define a project "find a more GTD friendly enivronment to work in", with steps involving for example your own education and development (styduing) and the exploration of the job market.