But just having everyone shift their focus to a more customer-centric model (internal and external) is quite a shift and can make a big difference.
[QUOTE=Barb;109191]If everyone in your department or organization is a (relatively new) GTD-er, then you may have a point.
Yep. We've had 2 webinars for our operations team during the past year with mixed responses.
Re those results based job descriptions, I will do some researching. Thanks much!
Thanks Oogiem .