How long should I take for "what is it" processing?
Often, when I start to read the 35 emails on my lotus notes trying to process my inbox and get it empty, I open a email with multiple attachments and a long list of reply with "see below" notice. Sometime just to figure "what is it" take so long.
Should I throw it away right in my "to read/review" basket or take time to look at to define "what is it", "is it actionnable", etc?
Is there a rule of thumb for this?
Think about the e-mail context to figure out "what is it".
In my world it is a very rare situation to receive an e-mail with many attachments that I do not know how to handle. Each e-mail has its context - the project it belongs to, the person that has sent it, and so on - and this context defines the required action in most cases.
Originally Posted by sonturk