So in keeping with the spirit of this thread, let's see how everyone is actually using RTM for their GTD/list-capture within their workflow.

Only then can we make an accurate assessment as to whether or not it works within the goals of GTD or not.

In my particular case, RTM (web-side of the app) is rife with bugs, duplication and lots of problems synchronizing with my BlackBerry. On the BB side, everything looks great, organized and syncs to my Tasks list.

I'm not sure why, or where it happened, but every single time I log into the website, every task I have, is duplicated by 2.

It's very frustrating to have to log into the website, select all tasks, delete them all, then go to my BB, uninstall the RTM app, reinstall the app and force an upstream sync.

I have to do this because simply deleting everything from the web side of things, then forcing a one-way sync from my BB does not push all tasks upstream to the RTM servers.

I too, have a problem with the lack of clear, reliable function in cloud-based task/list apps, and so I rely on what is on my BB only, always, and keep the web side of things as "backup", in case my BB breaks or blows up.