Sounds like a frustrating bug and would definitely be a deal breaker for me. I'm an Android user and I have no issues between web and device.
Originally Posted by hacker
My RTM implementation consists of:
1. Project lists
2. Checklist storage
3. Someday lists (personal and professional)
4. Tags for contexts (prefixed with "@")
5. Non-project lists, "buckets", for next actions that are not project oriented (I don't like keeping these things in "Inbox" so NAs like "mop the kitchen floor" go into a "household" bucket).
6. Smart lists: Global Focus (all NAs and all tasks for the next two days), Work focus (filtered by context), Home Focus, Waiting On (tasks get tagged "waiting" in any project/list).
On place that I break a GTD rule is that RTM serves as a kind of calendar for me for recurring tasks or time based tasks or tickler items (pay a bill, call someone for their b-day -- tings like this usually wind up in non-project buckets) My regular google calendar is only for appointments and events, not tasks.
A couple rules I have for my implementation are
1. Anything in a non-project bucket is either tagged "next action" or has a date. This ensures that there are no hidden items or closed loops. They will all appear in global focus or a context search of NAs.
2. Date-stamped items have no priority, every other item must be prioritized. This allows my "focus" smart lists to be easily visually grouped by today's tasks and a color-coded prioritized list of NAs.
RTM is not perfect. I'd love to be able to nest lists so I could group my checklists, projects, smart lists, etc. Currently I use the "A bit better RTM" browser extension to put the lists in a nicely formatted list, and I use a single-character alphabetic prefix to keep things visually grouped. I also hate the name and logo (I'd love a more professional look). There are a few minor interface tweaks that it needs to make it more functional and I'd LOVE to be able to attach documents to tasks.
Beyond those relatively small gripes, it works nearly perfectly for me and it allows me to tweak, add, and subtract things to my system with relative ease. Android syncing works great. I have my global focus screen right on my phone's home screen.