Tips and best practices for managing staff
I'm a sales manager. I have 4 direct reports (3 sales managers and 1 marketing director). Under each of my direct reports there are 10-15 sales. All in all there are 30-40 people under my control.
My project list is very short because all my projects are delegated. The projects I have on my lists are actually one-time assistance to my direct or indirect reports helping them close their sales projects (to meet with a customer key decision maker or find a contact in the board of a customer etc).
On one hand it means I have not too much to do. On the other hand as a manager I want to control what projects my sales have so I'm sure the company is on the right track. I do not want to put all their projects on my list not to get overwhelmed. So I track them on a separate Excel sheet. I run one-on-one meetings monthly with direct reports to update that list.
Would be great to hear from other people who are involved in managing people. What is your system and how do you control your staff. What are your tips and best practices for managing people?