containers for support material
Much email can be categorized as 'support material'. Some of this material is acted on immediately, some will be acted on in the future, and some is history, documenting past decisions and actions and the people involved in projects that will continue for a few more months.
Just this 'support material' category can be overwhelming. I am thinking that I need better buckets. Maybe I just need a faster delete key. But the situation is that after I read the email and categorize it, I don't have an easy system for storing it.
I welcome suggestions