Quote Originally Posted by Suelin23 View Post
I'm not sure if it is just government, I used to have these sorts of issues when I was in the private sector. People who do what they said they would do, when they said they would do it, to the agreed quality, seem to be quite rare.
So... You've got two options:
  1. Change all the people that work for you. I do not think it is possible in any organization - people are people.
  2. Accept people with their imperfection, follow up and have a carrot and a stick always ready.