I'm with Myriam and Siobhan...
If there is a NA associated with an email, I transfer it to the Action Support folder in my email system, and the appropriate NA is entered onto my lists. This NA could simply be:
-Reply to John re X
Or, if I need to use the information contained in the email in some way, it might be something like:
-Review report from John's email sent Mar 2
-Add training stats from John into quarterly report (see email Mar 2)
Once the NA is completed I either delete the email, file it in a separate reference folder, or delete the email and file the attachment.
There are usually only about 5 or 6 emails in my action support folder at any one time, so finding the email I need is not a problem.
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