Thank you for coming in on this Siobhan - sorry that I didn't credit you in my initial post. I'm afraid I was in a bit of a hurry and had a mental block regarding who had mentioned the joy list!
There's some great tips on here from everyone - I love the way the forums are so rich in advice and support! I'm incredibly lucky to work in an environment where most people are reasonably positive but we have our moments and it's really good to have some positive tips to try out when work is getting you down.
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