Forced to use an utterly un-GTD tool at work.
I'm a systems administrator and our company uses Autotask to manage just about everything. The problem is, it's structured to be the antithesis of GTD. But I must use this for my job. There's no way to track and document the work I do otherwise. I feel trapped!
I have a great tool (ActiveInbox) for managing my GTD workflow, but I'd have to duplicate everything there in Autotask, which is horribly inefficient. I've tried what I can to mold Autotask to GTD, but it is fundamentally un-GTD, takes 19 clicks to get to anything, and expects minute non-task related details just to add a simple task.
What would any of you recommend for someone in my situation?
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