Different jobs have different requirements. If your work consists mostly of taking jobs from a queue and doing them sequentially, then you just use the system you've been told to use. If you have more discretion, then you can use gtd principles to steer your work, but use the system for documentation, billing, et cetera. I looked at the autotask website, and it is pretty clear in its aims: it's not there to help you get your work done, it's there for the business owner. If the system repels you sufficiently, look for a new job. At your exit interview, tell them why you are leaving. If they don't do exit interviews, then that's another reason why you're leaving.
Originally Posted by Metalgeek
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