An Open Letter to NetCentrics and the David Allen Company
Earlier today, someone, or several people, from NetCentrics (or working through their network) began "stuffing the ballot box" of the DA GTD Outlook Add-In poll on my website. Despite some rudimentary controls to prevent this multiple voting, skewing the results is not difficult for someone who knows a little about how these things work. Obviously, tampered-with results are of little use to the rest of us. Consequently, I have removed the poll from my site.
Apparently I offended or annoyed Netcentrics by including this poll on my site. This certainly was not my intention, and I genuinely apologize if I did so.
In my business, we try to collect all the feedback, both positive and negative, that we can from customers, competitors and the entire marketplace. We use all the information that we gather to establish benchmarks from which we can improve. We find it both complimentary and beneficial when third parties help us and our customers evaluate our product and service offerings. I'm sorry that the poll on my site wasn't useful in that way.
I have never intended, with my website, to compete or undermine the efforts of David Allen, his colleagues, or his business partners. Quite the opposite, I have tried to encourage the use of the GTD philosophy and methods. Over the years, GTD has helped me greatly. The website is simply a means to pass along to others some of the implementation nuances that I have found most useful, and to stimulate thought about the myriad of possible approaches.
In the future, I'll try to avoid episodes like that of today by starting to focus less on one particular product or productivity scheme alone. A somewhat broader look at Outlook as a personal productivity tool will likely ruffle fewer feathers and expand the usefulness of my site to its visitors.