i have read GTD several times, and I have started to implement this new process. I'm still not comfortable with my day to day routine. I am a Medical Sales Professional with only 10 key accounts. I have a PALM which I seem to only use for long term reminders and a contact database. My problem is that while I'm in one of my hospitals a customer will ask me to follow up, or place an order, check on a backorder etc., and when the day is done I have this messy sheet of paper with notes for several accounts. I have never been able to find a Daytimer type system that I trust. I go from using the PALM back to paper and so on. Any ideas?