I am a manager in a medium sized IT consulting firm. I have to manage and maintain contact with dozens of clients, 6 direct reports, 80+ employees as well as half dozen peers and office support folks.
Using the @agenda context to store NA's works for some but not for others. How are others managing this number of contacts. For some I want to have regular follow up or contact with. I could see where these could be "ticklers" or reminders on my calendar. Others may be less regular but I want to make sure nothing is slipping through the cracks.
I know ACT! is a more powerful contact manager but I would prefer to keep it all in Outlook and Palm.