I have a question about changing the titles of Emails.. which some people have mentioned.
Our department has a standard email title: Action(for the manager not for us) Area: Category: Identifier. So the emails come back with the title Re: Action: Area: Category:Identifier. Do I change the title to something relevant to me eg: Review business case: Identifier and then change it back before I send it back to the manager? Or am I missing the point somewhere?