I run a small business. Goldmine was installed before I became involved with this business. We have version 5.5 and we use it predominantly to manage leads/prospects. Once a prospect becomes a customer, we stop using Goldmine.
Goldmine is used heavily by my two Sales Representatives and lightly by four Customer Service Representatives.
Two people involved in purchasing use it lightly/moderately to maintain a separate database with vendor information.
It is vastly underutilized considering how much we pay for it. No one uses it for scheduling or task management. I'd be happy to maintain the status quo but I fear that our version is so old, at some point we will not be able to upgrade. So I will probably upgrade in the next few months.
Given that I will be upgrading, I am curious how others use it for calendars, tasks, scheduling etc. Do you synch with Outlook? Do you use it for GTD?