Prophet to Salesforce
Even the acronym CRM makes me cringe. I went through a research project on selecting a CRM for my company. I went through so many it all started to blur. I used Prophet and I still think this is a winner if you are using Outlook; I am now on a Mac so I waved goodbye and started using Salesforce. I am pretty lukewarm about Salesforce for a number of reasons. Probably the most disappointing aspect of Salesforce is the pricing structure. I am on the one of the lowest plans and to get the functionality we want our investment would expand to over $12,000 per annum- that is huge for a firm our size and it is recurring. I think the Salesforce argument about 'no software' and reducing your spend on software is ridiculous. In three years I will spend over $36k on Salesforce and this could buy a heap of CRMs. I have friends who use Appshore and that looks very good and the price point is spot on.