I'm relatively new to GTD, I've been implementing it for only a few months. But already GTD has been so incredibly useful to me. I'm relatively young and graduated from college about 3 years ago, and have joined my father's company. The adjustment to work life and managing my work was very difficult for me, and GTD has been instrumental in helping me get on track and feel like I might be able to run this company after all!
Our company helps US businesses source and produce products overseas. As a result, our business processes and communication rely almost completely on email with overseas partners. We send and receive tons of email a day, and often a day's work will be spent completely on email or email support like documents, scans, etc. that must be emailed. Needless to say, our email volume and use is intense.
I know that as per GTD, email is supposed to be treated like any other input, and I do understand this. My inbox is at 0. However, sometimes I find myself having trouble doing the "what's the outcome, next action, project, etc." processing for every email. Often, an email will be about many different projects or outcomes, and many next actions can spawn from an email. Also, sometimes I see an email and start to respond and only realize hours later that there was a project or next action in there that I forgot to add to my list.
It's a little hard to explain my difficulty. I guess I'm worried that I'm not really processing each email to completion, that there's something hanging around that needed to be done with/from that email that I forgot to add to my list or properly assess. With other inputs in my life, I find it pretty easy to define it and move on. But I find email a little tricky. Things seem to blend together, it's tough to define boundaries and projects with so many things up in the air.
Perhaps it's a matter of discipline and I'll get the hang of it. But if anyone has any input about this, I would really appreciate it.