Ok, here is a situation that I’m confused on how to handle using GTD: I had an action to do “email HR to change my tax withholdings”. I went to do this and realized the old HR guy is no longer with the company and I didn’t know who to email with this action. I decided to email someone else in the company to find out the email address of the new HR person. So now I have a new action “email Brian to get new HR’s email address”. So I email Brian and then days latter I get an email from him saying just email@example.com – apparently he didn’t reply to my email and he didn’t include a subject line.
How do I know what next action I can now do is response to having this information? This sort of issue occurs all the time where I get information back that lacks context and then I have to rack my brains to remember what it pertains to and what action can now be triggered in response. How can I handle this?