I have only the standard version of Prophet and it doesn't have the Sales Assistant. I believe the Sales Assistant is included in only the Professional and Enterprise versions. Prophet is really designed for sales but I use it more as a CRM tool and to track jobs through the shop; and I've changed some of the labels accordingly. But I think I can understand how you might have difficulties with the Sales Assistant. Have you considered asking the people at Avidian? They've always been quite helpful to me.